Dramatrix Corporate Training

Dramatrix Corporate Training offers a variety of training in Central and Eastern Europe: presentation training, communication training, negotiation training, media training, customer service training as well as open trainings.

'Speak!' Presentation Skills training: focus on the non-verbal elements of communication, a real practical training ? learning by doing. The communication skills training: based on soft skills development. With negotiation skills training results: change in behavior, improvement in performance. Dramatrix?s motto: business communication is more of an art than a science.

Negotiation training improves personal communication: the ability to build trust and communicate knowledge. SALES training: drama workshops, communication role-plays simulation of real-life business situations. These exercises practice communication tools. Media skills training: give the right impression as a presenter, taking control by gestures and personal energy, make impact on the audience, keep their attention, delivering relevant message.

Assertive communication training: role of personality in communication, guiding the conversation, being assertive in a positive way, active listening. Management communication often fails because of negative masks or attitudes that block communication. Positive attitudes create the right impression and help overcome the listener?s negative attitude. These include both the assertive and empathetic modes.

Creativity training: small groups, drama exercises, individual attention, participants get feedback, coaching, practice. Participants overcome barriers and expand their range of expression and spontaneity and creativity. The team building training takes in account: participant's personality types, job-specific needs, organisational circumstances: theatre workshop techniques, participants improve their collaboration by creativity and spontaneity.

Conflict handling training: video recordings, analyze role-play situations regarding the non-verbal elements of communication, body language and intonation. Customer relations training aims at understanding the customer?s needs and offering tailored, unique solutions. Client Service training focusses on positive communication, long term relationship building. Situations with actors to show the receiving end of the interactions. Actors are experts in using the voice, gestures, body language and eye contact. Call Center training focuses on self-motivation, questioning techniques, handling conflicts and difficult personality types, briefly on the emotional side of communication. Customer communications training: establishing rapport with the client, Aim to understand the way physical attitude and energy affects the words said and thus the listener?s perception.

Dramatrix Corporate Training

Publicis


Bruce Anderson
Director of DRAMATRIX
1067 Budapest
Teréz krt. 47.

Budapest, March 27, 2000

Dear Bruce,

Almost two years have passed ever since we have been working together and started to utilize your services for training purposes. I would like to take the opportunity and say thank you for all your support and contribution to improve the capabilities of our people.

Through that I can firmly state that we have gained a lot of business success during the past year. It is rare to find a company that is so flexible, reliable and open-minded as yours is. Not only myself, but also our employees are very impressed by your training method. The SPEAK Presentation Skills courses are both useful and also extremely entertaining.

I very much appreciate all your efforts and hope that we will have the opportunity to utilize your services on many more occasions.

Very best regards,
Zsuzsa Papp
Managing Director