Dramatrix Corporate Training

Dramatrix Corporate Training offers a variety of training in Central and Eastern Europe: presentation training, communication training, negotiation training, media training, customer service training as well as open trainings.

'Speak!' Presentation Skills training: focus on the non-verbal elements of communication, a real practical training ? learning by doing. The communication skills training: based on soft skills development. With negotiation skills training results: change in behavior, improvement in performance. Dramatrix?s motto: business communication is more of an art than a science.

Negotiation training improves personal communication: the ability to build trust and communicate knowledge. SALES training: drama workshops, communication role-plays simulation of real-life business situations. These exercises practice communication tools. Media skills training: give the right impression as a presenter, taking control by gestures and personal energy, make impact on the audience, keep their attention, delivering relevant message.

Assertive communication training: role of personality in communication, guiding the conversation, being assertive in a positive way, active listening. Management communication often fails because of negative masks or attitudes that block communication. Positive attitudes create the right impression and help overcome the listener?s negative attitude. These include both the assertive and empathetic modes.

Creativity training: small groups, drama exercises, individual attention, participants get feedback, coaching, practice. Participants overcome barriers and expand their range of expression and spontaneity and creativity. The team building training takes in account: participant's personality types, job-specific needs, organisational circumstances: theatre workshop techniques, participants improve their collaboration by creativity and spontaneity.

Conflict handling training: video recordings, analyze role-play situations regarding the non-verbal elements of communication, body language and intonation. Customer relations training aims at understanding the customer?s needs and offering tailored, unique solutions. Client Service training focusses on positive communication, long term relationship building. Situations with actors to show the receiving end of the interactions. Actors are experts in using the voice, gestures, body language and eye contact. Call Center training focuses on self-motivation, questioning techniques, handling conflicts and difficult personality types, briefly on the emotional side of communication. Customer communications training: establishing rapport with the client, Aim to understand the way physical attitude and energy affects the words said and thus the listener?s perception.

Dramatrix Corporate Training

Improvisation Workshops


″No organisation can lean on geniuses, because there are few of them and they are irresponsible. The test of an organisation’s power is to see if it can unleash more from an average human being than he thought himself capable of. To uncover his hidden potentials thus enabling others to develop in turn their abilities. The aim of an organisation is to make average people capable of achieving outstanding results.″

(Peter Drucker, acclaimed management consultant)

The training develops general communication skills and also the attitude toward communication, and cooperation. The key concept is that our communication should revolve around a STORY. This STORY places us and our partners in a context, with a common direction or goal. Everything we talk about, benefits we offer, etc, should relate back to the STORY. Some of the key skills we develop include:

 

  • Developing positive thinking and responses
  • Being more aware, physically and emotionally
  • Being open to and accepting of others’ ideas
  • Becoming more assertive, taking initiative
  • Working together and build ideas (stories) as a team
  • Trusting our own intuition and spontaneity
  • Understand that communication involves not only intellectual, but physical and emotional elements

 

Some other benefits include:

  • Building confidence
  • Overcoming fear of being in the spotlight
  • Seeing colleagues in a different light
  • Creating a memorable occasion that everyone can relate to afterwards

 

These benefits have application or parallels in business life. Some areas where it is applied:

  • Delivering a key message with clear context concisely and convincingly
  • Reducing resistance in a clients or colleagues, overcoming objections, and hopefully reaching productive agreements
  • Building a strong sense of partnership in business relationships

 

Participants will be challenged to perform an entirely improvised show for the team’s colleagues or other invited guests. The two days will prepare them for the show, while developing the above areas.