Dramatrix Corporate Training

Dramatrix Corporate Training offers a variety of training in Central and Eastern Europe: presentation training, communication training, negotiation training, media training, customer service training as well as open trainings.

'Speak!' Presentation Skills training: focus on the non-verbal elements of communication, a real practical training ? learning by doing. The communication skills training: based on soft skills development. With negotiation skills training results: change in behavior, improvement in performance. Dramatrix?s motto: business communication is more of an art than a science.

Negotiation training improves personal communication: the ability to build trust and communicate knowledge. SALES training: drama workshops, communication role-plays simulation of real-life business situations. These exercises practice communication tools. Media skills training: give the right impression as a presenter, taking control by gestures and personal energy, make impact on the audience, keep their attention, delivering relevant message.

Assertive communication training: role of personality in communication, guiding the conversation, being assertive in a positive way, active listening. Management communication often fails because of negative masks or attitudes that block communication. Positive attitudes create the right impression and help overcome the listener?s negative attitude. These include both the assertive and empathetic modes.

Creativity training: small groups, drama exercises, individual attention, participants get feedback, coaching, practice. Participants overcome barriers and expand their range of expression and spontaneity and creativity. The team building training takes in account: participant's personality types, job-specific needs, organisational circumstances: theatre workshop techniques, participants improve their collaboration by creativity and spontaneity.

Conflict handling training: video recordings, analyze role-play situations regarding the non-verbal elements of communication, body language and intonation. Customer relations training aims at understanding the customer?s needs and offering tailored, unique solutions. Client Service training focusses on positive communication, long term relationship building. Situations with actors to show the receiving end of the interactions. Actors are experts in using the voice, gestures, body language and eye contact. Call Center training focuses on self-motivation, questioning techniques, handling conflicts and difficult personality types, briefly on the emotional side of communication. Customer communications training: establishing rapport with the client, Aim to understand the way physical attitude and energy affects the words said and thus the listener?s perception.

Dramatrix Corporate Training

Giving Constructive Feedback


Most companies’ performance evaluation systems require managers to conduct regular, face-to-face feedback sessions with each of their people. Many managers find this to be one of the more sensitive and demanding responsibilities, one that relies heavily on interpersonal skills. This module really challenges the participants to hone their skills of expression in delivering both positive and critical feedback with the appropriate amount of emphasis. It takes a close look at sharing news in a candid and useful way, keeping the listener as the focus and sole purpose of the discussion while presenting them very clear and simple feedback.

  • Demonstration and experience through games that push the participants to speak very honestly and openly.
  • Examining the body language and maintaining a posture that is harmonious with the feedback that is being shared.
  • Games that look at the ideas of responsibility and sharing
  • Developing skills through role play that create ease and understanding so that the managers become aware of the times that they need to exude more authority while maintaining the fair and conscientious nature of a peer
  • Final role play with an actor that presents a challenging situation for motivating and keeping the trust of a disappointed employee