Dramatrix Corporate Training

Dramatrix Corporate Training offers a variety of training in Central and Eastern Europe: presentation training, communication training, negotiation training, media training, customer service training as well as open trainings.

'Speak!' Presentation Skills training: focus on the non-verbal elements of communication, a real practical training ? learning by doing. The communication skills training: based on soft skills development. With negotiation skills training results: change in behavior, improvement in performance. Dramatrix?s motto: business communication is more of an art than a science.

Negotiation training improves personal communication: the ability to build trust and communicate knowledge. SALES training: drama workshops, communication role-plays simulation of real-life business situations. These exercises practice communication tools. Media skills training: give the right impression as a presenter, taking control by gestures and personal energy, make impact on the audience, keep their attention, delivering relevant message.

Assertive communication training: role of personality in communication, guiding the conversation, being assertive in a positive way, active listening. Management communication often fails because of negative masks or attitudes that block communication. Positive attitudes create the right impression and help overcome the listener?s negative attitude. These include both the assertive and empathetic modes.

Creativity training: small groups, drama exercises, individual attention, participants get feedback, coaching, practice. Participants overcome barriers and expand their range of expression and spontaneity and creativity. The team building training takes in account: participant's personality types, job-specific needs, organisational circumstances: theatre workshop techniques, participants improve their collaboration by creativity and spontaneity.

Conflict handling training: video recordings, analyze role-play situations regarding the non-verbal elements of communication, body language and intonation. Customer relations training aims at understanding the customer?s needs and offering tailored, unique solutions. Client Service training focusses on positive communication, long term relationship building. Situations with actors to show the receiving end of the interactions. Actors are experts in using the voice, gestures, body language and eye contact. Call Center training focuses on self-motivation, questioning techniques, handling conflicts and difficult personality types, briefly on the emotional side of communication. Customer communications training: establishing rapport with the client, Aim to understand the way physical attitude and energy affects the words said and thus the listener?s perception.

Dramatrix Corporate Training

Leadership Skills


This training program consists of a core module and four optional modules. It is designed for both young and experienced managers of departments, teams, and projects. The goal is to develop management skills from a communication standpoint and try to maximize leadership qualities by developing proactive and conscientious leaders who express themselves clearly and openly and form teams that follow that lead.

The core module consists of 2 + 1 days. The optional modules last for maximum one day each, but can be combined based on needs.

Core Module, Days 1&2

The main focus is on how to get the best results from subordinates by developing a partnering attitude and atmosphere. By building a strong partnering relationships and support among colleagues, they can work more effectively as a team. We focus on effective communication in internal meetings, either group or one-to-one.

Objectives:

  • Developing a collaborative approach to dealing with colleagues
  • Overcoming negative behaviour in ourselves and others
  • Being both clear and relevant in communication at all levels
  • Handling conflict situations whilst being solution-orientated

 Key elements to improve effectiveness and get better results:

  • Being active in your communication
  • Understanding the effect our attitudes and behaviour have on others
  • Using positive, collaborative energy to build strong, productive relationships and create a cooperative atmosphere in any situation
  • How to inspire others and unlock their creativity
  • How active listening skills improve communication
  • Appeal to people by approaching the issue from their point of view
  • Finding the balance – how to be a leader but not dominate
  • Learn to be more flexible and intuitive

Overall, we focus on being more aware of the non-verbal elements, e.g. signals we send (often subconsciously), through voice and body language.


Core Module, Day 3

This one-day session looks further into the role of leaders and how to manage people effectively. Here we introduce new concepts and also follow up the two-day program by putting its main principles and skills to the test in new contexts. The concept of situational leadership is a central focus. Participants will understand that different approaches are required depending on the capabilities of their subordinates and the type of task involved. We also examine management communication in two important areas: giving feedback to subordinates, as well as motivating them for long-term success.

  • Situational leadership
  • Giving feedback, both positive and negative
  • Important motivational techniques

Additional modules:

Interview Techniques & Questioning Skills

Sharing Vision

Mentoring & Motivating

Giving Constructive Feedback

Conflict Resolution